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Account & Data Deletion

You can use this page to request deletion of your Ventra account and associated personal data.

Request deletion of your Ventra account

Ventra is operated by Advisory Mediacare Services. If you no longer want to use Ventra, submit an account deletion request using the form below.

Submit Account Deletion Request
Before submitting: Use the email address and phone number associated with your Ventra account. Do not provide your password, OTP, Aadhaar number, PAN number, payment-card number, or other unnecessary sensitive information.

What happens after you submit?

  1. Ventra receives your deletion request.
  2. We review the information provided to identify and verify the account.
  3. We process the request and remove or anonymize applicable account data.
  4. We may contact you if additional verification is required.

Your request is not complete until Ventra has processed it.

Information that may be retained

Account deletion does not necessarily require immediate destruction of every record. Certain information may be retained where required or permitted by applicable law or where reasonably necessary for legitimate purposes such as:

  • Financial, accounting and transaction records
  • Fraud prevention and security
  • Legal or regulatory compliance
  • Returns, refunds and dispute resolution
  • Protection of legal rights and obligations

Retained information will be limited to what is necessary for the applicable purpose and handled in accordance with Ventra's privacy practices.

Need help?

If you cannot access your Ventra account or have questions about your deletion request, contact:

Ventra Support
Email: support@creatorcloud.in
Phone: +91 9738841367